- Establish and improve the reputation of The Almondby offering a very personalized style of service as per the organization’s standard operating procedures.
- Timely attend all the telephone calls using clear and professional language and answer telephones using appropriate telephone etiquette.
- Answer phone, direct to the appropriate person and \take messages.
- Assist with typing of the Banquet and Sales correspondence, i.e. answering mail, confirming banquet arrangements, menus, BEO, FP, memos, etc.
- Promptly respond to all inquiries.
- Compose, publish and distribute Banquet event order (BEO) / Banquet Function Plan (FP) to all department heads and personnel whoare involved in servicing banquets function.
- Work with management and other heads of departments at all times and assist in carrying out special requirements and duties necessary in adding to the guest’s general comfort and wellbeing.
- Distribute promptly to all departments about notice of any change in the Banquet event order (BEO) / Banquet Function Plan (FP).
- Prepare signage and menu items for all banquet events function.
- Sending Banquet event proposals to the guests and being in timely contact with them.
- Develop and maintain positive working relationships with others, and support team to reach common goals.
- Ensure prompt responses for all enquiry through telephone, fax, and emails.
Job Type: Full Time
Job Location: Kolkata
